Technical Support
BIPAC-743 GE
   
1300 139 159 phone support number (7 days 8:30 AM to 8:30 PM AEST)
http://www.741ge.com forums
http://www.billion.com.au web site
info@billion.com.au email information address
support@741ge.com email support address
2 year warranty
Vigor 2600We
   
02 9212 2838 phone support number (weekdays 9 AM to 5 PM AEST)
http://forum.draytek.com.au forums
http://www.draytek.com.au web site
info@netbro.com.au email information address
support@netbro.com.au email support address
3 year warranty
Vigor 2500We
   
02 9212 2838 phone support number (weekdays 9 AM to 5 PM AEST)
http://forum.draytek.com.au forums
http://www.draytek.com.au web site
info@netbro.com.au email information address
support@netbro.com.au email support address
3 year warranty
In terms of technical support, the Billion router currently has the best range of support available. I haven’t personally made use of many of the support options for any of the 3 routers, so I can’t comment as to their quality or responsiveness. I'm not sure how it might relate to provision of technical support, but the Vigor units come with a 3 year warranty, while the Billion device only comes with a 2 year warranty.
Documentation Technical Support Pricing